The Division of Air Quality handles citizen complaints involving dust, fallout, odor problems and open burning. In many instances, the ability to satisfactorily handle a citizen's concern regarding an air pollution issue is based upon immediate notification that a problem is being experienced and the ability to rapidly respond to the complaint. Quite often, notification is too late to allow an inspector to observe and document the alleged violation or our inspectors are not immediately available because they are all ready involved in another compliance- and/or enforcement-related issue.
When a citizen files a complaint with the DAQ about an alleged air pollution issue, he or she may do so by telephone, fax, or email using the contact information below:
West Virginia Department of Environmental Protection
Division of Air Quality
601 57th St SE
Charleston, WV 25304
: (304) 926-0499
: (304) 926-0479
Freedom of Information Act (FOIA) Requests
Access to DAQ file information is obtainable by filing a FOIA request with the Department of Environmental Protection's Public Information Office.