General Information

Complaints

The Division of Air Quality handles citizen complaints involving dust, fallout, odor problems and open burning. In many instances, the ability to satisfactorily handle a citizen's concern regarding an air pollution issue is based upon immediate notification that a problem is being experienced and the ability to rapidly respond to the complaint. Quite often, notification is too late to allow an inspector to observe and document the alleged violation or our inspectors are not immediately available because they are all ready involved in another compliance- and/or enforcement-related issue.

When a citizen files a complaint with the DAQ about an alleged air pollution issue, he or she may do so by telephone, fax, or email using the following contact information:

Wanda Spradling
West Virginia Department of Environmental Protection
Division of Air Quality
601 57th Street, SE
Charleston, WV 25304
Phone: (304) 926-0499 x41909
Fax: (304) 926-0479
Email: Wanda.E.Spradling@wv.gov


Freedom of Information Act (FOIA) Requests

Access to DAQ file information is obtainable by filing a FOIA request with the Department of Environmental Protection's Public Information Office.